you need to look at "billsec" and not "duration" in the cdr.

-Matthew
----- Original Message ----- 
From: <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Thursday, January 13, 2005 10:28 AM
Subject: [Asterisk-Users] Asterisk CDR


> Hi, im using asterisk for a voip (sip) solution, so i dont have any
> zap/e1/t1 card and works great, but..., i have customers complaining that
> the cdr begins the accounting of the call just when the phone is ringing
and
> not after the user have picked up the phone, i have verified this, is this
> normal or expected?
> How can i change this?, the switch guys are telling me that it must be a
"B
> answer" config somewhere but i coudnt find it in sip.conf, the customers
are
> paying us lots of second of "connection time" and they are not very happy
> with this,
> thanks
> Miguel Miranda
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