I had the exact same experience. Screaming profanity into their voicemail worked for me. I was called back within minutes.
On Tue, 2005-01-11 at 16:41 -0500, [EMAIL PROTECTED] wrote: > >My question is simply, has anyone received a deposit from these people once > >you return the equipment in good order? I've been unable to contact them now > >for almost 2 whole months. > > > >Thanks, > >Bill Church > >[EMAIL PROTECTED] > > > > > Bill, > Although this is quite OT, I'll reply. > I signed up for their service under the BYOD (bring your own device) > plan, which clearly > states that there is NO disconnect fee when you cancel. After a great > deal of grief, I canceled > per their rules (e-mail only) and waited almost two months before they > finally acknowledged the > cancellation. Of course, they were happy to charge my credit card > during that period of time, and > then they charged me a disconnect fee. It took them two weeks to reply > to my complaint, telling me > they would get back with me. > That was a week ago, and still no reply or refund. > > Niles > > _______________________________________________ > Asterisk-Users mailing list > [email protected] > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
