The first Grandstream phone that I ordered also had a defect. After being in touch with their support test, I could just send the unit back and I got a replacement phone. Simple as that.
Rene Kluwen Chimit ----- Original Message ----- From: "Ronald Wiplinger" <[EMAIL PROTECTED]> To: "Asterisk Users Mailing List - Non-Commercial Discussion" <[email protected]> Cc: "Diana Caporale" <[EMAIL PROTECTED]>; <"@pulverinnovations.com"@lists.digium.com> Sent: Tuesday, January 18, 2005 8:46 AM Subject: [Asterisk-Users] Out of 5 Grandstream BudgeTone 101 THREE aredefect !!! (from Pulverstore) > I bought three plus two Grandstream BudgeTone 101 phones. > The shipping cost more than the phone itself from Pulver store. > > The first shipping had one phone defect. Nothing on the display. (Can > happen!) > > The second shipment had one phone with a defect display, but it still > worked. > The second phone's handset was defect too (microphone did not work). > Changing the handset from this one to the other one, "repaired" one of > the three defect phone sets. > > > NOW the next question. What is with the warranty? > > Jeff Pulver & his team is silent! > > In case I do not get the info for the warranty replacements I will > cancel the credit card for the purchase! > > In the meantime I suggest to all of you: > 1. Don't buy Grandstream! > 2. (xxxx) ! > > Ronald > very angry Pulver customer!!! > > _______________________________________________ > Asterisk-Users mailing list > [email protected] > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > > _______________________________________________ Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
