> From: Walt Reed <[EMAIL PROTECTED]> > Subject: Re: [Asterisk-Users] Re: Polycom Phones > To: [EMAIL PROTECTED], Asterisk Users Mailing List - Non-Commercial > Discussion <asterisk-users@lists.digium.com> > Message-ID: <[EMAIL PROTECTED]> > Content-Type: text/plain; charset=us-ascii > > On Wed, Jan 26, 2005 at 10:20:24PM -0500, Cory Andrews said: > > Seshu - the 480i, although a great phones, is quite a bit more expensive > > than the Polycom IP300 or IP500, it is more comparable in price to the > > Polycom IP600. > > Hmm. Your own web site has it priced between the 500 and 600. If the > difference is good support versus zero support, wouldn't the $50 > difference between the 500 and the 480i be saved in the first 20 minutes > you spend fighting with a problem? Another factor is that one company tests > with * and the other shuns it. > > Just the availability of the firmware alone is almost worth the $50. > > I have no problem with polycom, and use their non-IP conference phones, > but I'm not going to purchase a product from a manufacturer that refuses > to provide even basic support (complete manuals and firmware.) > > It would be Very nice to have a phone platform that is fully documented > that had firmware that was open and "hackable". It seems that people on > this list spend massive amounts of time trying to work around all the > firmware bugs in various products (eg. call waiting on polycom.) > > If sayson provided developer documentation for their phones and allowed > us to write our own firmware, they wouldn't be able to manufacturer them > fast enough. They would corner the IP phone market. >
I have the same dilemma with Polycom phones. Given their support (actually complete lack of), I am quite loathe to giving them business. On the other hand they are so darned cheap compared to other similar phones, I sure get tempted to use them if I can find a workaround. Compare Polycom IP-500 for $170 vs. Sayson-480i for $250 or SNOM-190 for $220. If it were a matter of 1 or 2 phones, I will gladly go with SNOM or Sayson, but if I have to buy 50, Polycoms become irresistible. As a matter of fact, my current client needs 120 phones to work with Asterisk. I have to make a decision soon about which one do I give to him. --jt _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users