Thanks for that - I have got the mechanism working using system calls to
touch and remove txt files in the appropriate voicemail directories.
Is there any dialplan command to do this more elegantly ?
exten => 1111,1,SipNotify(${CALLERIDNUM},mwi=yes)
exten => 1112,1,SipNotify(${CALLERIDNUM},mwi=no)
I've googled and found nothing so I'm just hoping :)
Julian
Steve Blair wrote:
Yes. This will work provided you don't need to use the light for
anything else. You are correct about sending a NOTIFY. There is
a specific field you need in the message body. I think it is called
mwi waiting but you should check the rfcs on this one. Sending a
value yes or no will turn the light on/off respectively.
Asterisk wrote:
We have several agents on queues, and want to indicate to them that
they are logged in or logged out. We have tried several different
ways, from changing the screen to presenting different service menus,
but cannot get anything to be "in their face" (their words, not mine).
One of our team has suggested, as the agents do not have voicemail,
is to use the MWI on the 7940 phones to indicate that they are logged
in.
Short of dropping a file into the INBOX of the particular extension
(mucking around with files is yucky) is there any way of achieving
this with the dialplan ? I was thinking of being able to send a SIP
notify message "oi, you at 560, light your lamp" or something like that.
Anyone done anything similar ?
Julian
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