Hello, i got configured the queues.conf and agents.conf and works well in the first configuration for testing purposes i used
[agents] autologoff=15 wrapuptime=5000 ackcall=no group=1 agent => 1001,3101,Edgar de Leon agent => 1002,1111,Jorge Cabrera and when i loged in, plays a musiconhold, and when a call enters the queue rings once and the call is conected directly, later i use the ackcall=yes options, to got to press # key to answer the call, but only ring once and then connect directly, how can i configure this to ensuer the agent press # to answer the call?? TIA Edgar _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
