Just to add some weight here, I am having the exact same issue. My
VoicePulse 512 DID is very unstable but out bound calls are fine. Also
my Toll-Free DID through NuFone is fine in both directions. I spent a
lot of time troubleshooting my end (QOS,Asterisk server
capabilities,Hardware timing) none of which resolved the incoming call
quality issues. I finally got the NuFone DID and could confirm the
problem is not on my end. I have not contacted VoicePulse regarding this
issue but I will be doing that soon. Any further input is much appreciated.
David McNett wrote:
On 01-Feb-2005, Robert Goodyear wrote:
Sadly, VP seems to have a fairly high comparative "rating" against
other VOIP service while they seem to maintain horrible customer
support and crappy line quality. Sigh.
I wonder why the TX side of the conversation is clear though? Seems
like the packets would be treated identically since it's a full-duplex
conversation.
I have this exact same problem with one of my voicepulse connect
DIDs, but not the other one. This, I think, pretty clearly rules out
any local asterisk-side configuration issues.
My area code 512 DID is effectively unusable. 20-30% of all inbound
calls afflicted. The other party can hear me fine, but I can't make
any sense out of what they're saying.
My area code 510 DID has been flawless, however. Clearly the problem
is specific to the provider that voicepulse is using to supply their
512 DID service.
I opened a ticket with voicepulse about three weeks ago, and I've called
two or three times to complain about the issue, but I've seen no progress
or improvement.
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