> (There are other debug modes, but not sure I'd use those to catch a
> production problem. The one's I know about are primarily intended for
> development debugging. Other folks might contribute hints here.)
This reeks of a deadlock, 
http://voip-info.org/wiki-Asterisk+deadlock
see this  
HowTo Debug a DeadLock in Asterisk
i wrote up eons ago on the wiki
http://voip-info.org/wiki-Asterisk+debugging
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