Noah Miller wrote:
-- Executing SetVar("SIP/27-8b27", "ALERT_INFO=Ring Answer") in

new

stack
    -- Executing Dial("SIP/27-8b27", "SIP/19|20") in new stack
    -- Called 19
    -- SIP/19-e562 is ringing

and the phone just rings. Any ideas? Is it the firmware version?

Am I

not setting ALERT_INFO correctly?


It's possible, but hard to say since you didn't tell us what version of
Asterisk you are using. If you are using CVS HEAD (and not the stable
series), you will have to set _ALERT_INFO instead, so it will be
carried
down into the channel that the Dial app creates.


It's an older version of CVS HEAD:
CVS-HEAD-11/03/04-14:59:37

I tried with _ALERT_INFO also - the result is the same.


Here's what is actually working with a spa3k and CVS-HEAD-01/08/05:
exten => 3020,1,SetVar(_ALERT_INFO=bellcore-r3) ; selects Ringer
exten => 3020,2,Dial(SIP/3020,25,r)
exten => 3020,3,Voicemail(u3020)
exten => 3020,103,Voicemail(b3020)
exten => 3020,104,Hangup

I don't have a Polycom handy to test with.


I did a "sip debug peer 19", and here is part of that debug that shows that asterisk is trying to send the alert-info variable to the phone.

Reliably Transmitting:
INVITE sip:[EMAIL PROTECTED] SIP/2.0
Via: SIP/2.0/UDP 192.168.1.130:5060;branch=z9hG4bK304b1809
From: "Noah Miller" <sip:[EMAIL PROTECTED]>;tag=as44d2096b
To: <sip:[EMAIL PROTECTED]>
Contact: <sip:[EMAIL PROTECTED]>
Call-ID: [EMAIL PROTECTED]
CSeq: 102 INVITE
User-Agent: Asterisk PBX
Date: Fri, 04 Feb 2005 17:39:53 GMT
Alert-info: Ring Answer
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER
Content-Type: application/sdp
Content-Length: 160


So I guess the problem is in my config for the phone? Or maybe asterisk has to send "alert-info" more than just once? Does anybody have this auto-answer config working reliably on a Polycom phone?


Thanks!
Noah

Noah,

Please see my Polycom config files at http://www.kriscompanies.com/modules.php?name=Downloads&d_op=viewdownload&cid=1

I have a setup for a Ring-answer and autoanswer.

--
Kristian Kielhofner
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