Hi,

I have '#' key mapped to attended transfer in features.conf, but when the call is answered by queue agent, following message appears on CLI after pressing the '#' key:

ERROR[15062]: chan_agent.c:330 __agent_start_monitoring: Recording already started on that call.

I've not found any option in agents.conf or queues.conf that enables/disables this feature.

Any ideas?

--
David Trcka

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