Andrew Thompson wrote:
Mark Kidd wrote:
if i pick my line up and the system plays back my voice saying hi how may i
help you automaticaly.
You're looking for something along the lines of an immediate or hotline mode.
Basically, whether or not you can do that depends on the equipment you are using.
I believe Zaptel devices can be set in immediate mode in your zaptel.conf file.
For IP hardphones, look through their dialplans for a hotline mode. For example, I am fairly certain that my SPA2000 could be configured this way.
No, I think he's looking for the opposite, which seems nifty.
Here's a better detail on what [I think] he's saying:
- An incoming call comes in for me, and rings my phone.
- I pick up my phone.
- The call is answered.
- Asterisk says "Hi, this is Steve", to the caller (and perhaps to me as well).
- Then, I can talk to the caller.
At least, that's what I understood.
-SteveK
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