|
Hey guys, I’m interested in the XML Support that the
Polycom phones have. I want my techs to be able to view queue information via the
XML screen. Is this possible? When I say queue information, I mean how many people are
waiting in the queues (3 queues combined), how long the wait is for new
call-ins etc. Things like that. Is this possible? Please let me know guys! Thanks a lot for all of your help. |
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