On Mar 11, 2005, at 4:00 PM, Matthew Boehm wrote:
Here is a perfect example of a lack of user->developer communication. If
developers don't hear your problems then we can't fix them.
Did you post a bug report? Did you ask for support in -users? IRC? Aparently
not cause your problem could have been fixed.
Seems like a very Microsoft-like attitude: If it don't work, don't bother to
fix it, just go back to what did work.
Which res_config_* where you using? What did the debug say? What did the
backtrace say?
-Matthew
Mark Eissler wrote:On Mar 11, 2005, at 2:38 PM, Cirelle Internet Products wrote:
We bailed on it for now, as it does not appear to be 100%. Phones would not re-register, calls would fail.(just a lot of headaches)
I tried out realtime a few weeks ago but stopped using it because it seg faulted whenever I issued a reload command. At least back then it was still too unstable for production. But I do look forward to a more completed realtime....hopefully you'll be able to name tables whatever you want then too! Like "voicemessages"....
Well Matthew, no I did not file a bug report even though I do have a login on the bug tracker. In fact, if you hate the fact that I didn't submit a bug you will really hate the fact that I also have a couple of patches for features that I'd like to submit...and I also have a patch for a bug that was in head a few weeks ago but may actually be fixed now. The fact of the matter is it's not that I don't want to submit bugs or features that I like, heck, I'm tired of patching each release that comes out, its just that I've been too busy to review all of the rules and fill out and fax in a disclaimer to boot. I don't think it's the *user's* attitude that's a problem with fixing bugs in this project, giving feedback, etc., part of the blame IMHO is the development process, specifically the policies. They're not exactly motivational if you have several other projects that must take priority.
As for support in IRC or in -users? Are you kidding me? The IRC channel is a joke. Any time I've ever gone in there to post a question it gets promptly ignored so people can participate in more off-topic subject matter. The dev channel is pretty much dead. And although I hang around the -users list (this list) you may recall that a certain well-known participant (an asterisk developer, in fact) decided it was more important to insult me about one of my replies to a another user before that well-known poster went ahead and created a web page which pretty much re-iterates exactly what I had written already. So thanks for the inspirational message about why I, and other users, should drop everything else and sign up for even more abuse just because we found a bug.
-mark
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