Hi Everyone,

I have a DID number with livevoip, but I have been experiencing two problems that I can't seem to resolve.  I am not sure if they are in any way related.  I have other DIDs with iax sixtel but I do not have that problem.  Livevoip seem to think that the problem might be with my configuration.  Can someone help me figure out this problem please.

1) When an incoming call to my DID number is initiated, a prompt is played so that the caller can enter an extension number or zero for the operator.  However, at least 30%-50% of the time the digits that are entered from the touch tone phone is slightly different from what is received by asterisk.  There is usually double digits when only one of those digits were entered.  For example I would enter 4071, but asterisk would receive 4007 or 4077 etc.

2) If the extension number was correctly received by asterisk and I pass the call to a SIP extension I would then lose Audio until the phone is answered.  If I simply pass the call to a SIP Extension without playing any prompts and I don't use the answer command before I transfer the call, then I can hear the ringing audio just fine.

Example [Works Perfect]
exten => 8668600450,2,Dial(SIP/4071,40)

Example [No Ringing Audio]
exten => 8668600450,1,Answer
exten => 8668600450,2,Dial(SIP/4071,40)

Example [No Ringing Audio]
exten => 8668600450,1,Playback(office-menu)
exten => 8668600450,2,Dial(SIP/4071,40)


Thank you for your help.

Joel
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