In a perfect world, Asterisk would indicate WHICH line (or group) the outsider caller called, so that we would know which way to answer the phone. The incoming calls would go through a voice mail menu first - different for each company. (Press one for sales, two for accounting, etc.) Whatever they pressed, the correct extension would ring, show the caller id correctly, AND indicate which outside line (or group) the call came in on.
I'm running the Polycom IP500 phones. I think, from Noah Miller's suggestion, that there might be a way to use the "line" buttons on the phone. Tie a group of lines to button one, and a group of lines to button two. I just don't know HOW to do this. (For the record, I'm using the Zap interface for incoming POTS lines.)
Thanks!!
-Noah _______________________________________________ Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
