How??

There is a nice big "hold" button on the phone. How do I re-configure the IP500 so that * handles the hold???


-N

Steven Critchfield wrote:
On Sun, 2005-03-27 at 09:58 -0800, Noah Silverman wrote:

Hi,

I am having some trouble with music on hold.

Here is the situation.
Asterisk Server. Polycom IP500 phone. Everything is configured and works perfectly for incoming and outgoing calls.


1) If I use the hold button on the IP500 phone to place a caller on hold, they just get silence.

2) I made a test entry in extensions.cfg:
        exten => 6000,1,Answer
        exten => 6000,2,MusicOnHold()

This works fine and I can hear music when I dial 6000.

What do I have to do to get the MOH working when a caller is placed on hold from the phone??


Let asterisk do the hold not the phone.
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