John Novack wrote:
For many years in the key system world there has been a disagreement as to how, after setting up a conference call, how one should be able to break the conference or drop one party.
Many key and hybrid systems work just as you describe, and probably just as many do not.
The user needs to read the manual before operation, but few ever bother.
The manual clearly states to press the hold button, placing BOTH calls on hold, then the line key for the call you want to continue.
As with the "reply" vs "reply all" issue on a mailing list, each camp has their reasons why it should work a given way.
Well... it's just different than other phones I've used. Would be nice to make it a configurable option :)
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