This this may sound ridiculous, but we've had problems with this when the
users did not plug the handset cord in completely. 8 out of our 12 employees
made the mistake, as the plug on the IPX00's appears to be all the way in
when it is actually not.
Not ridiculous at all. We had the same problem. In fact, the cord will "click" into place when it's not really all the way in.
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