Hi :)
When I send an incoming call to a queue, I'm doing this:
exten => 6608140,1,SetCallerID(CCUK) exten => 6608140,2,SetCIDName(CCUK) exten => 6608140,3,Queue(ccuk,r)
I want the phone to say 'CCUK' - the queue name is more important to know than the incoming Caller ID :)
Unfortunately the SIP phone (a cheapy using the PA168S chip and 1.42 firmware) displays the caller ID of "asterisk" when I do this, and it's clear why:
I've been successful with the following in a macro:
; our PSTN just gives us single-letter abbrevs for these - so expand
exten => s,1,GotoIf($["${ARG2}" = "P"]?2:3)
exten => s,2,setvar(ORIGCID=ID BLOCKED)
exten => s,3,GotoIf($["${ARG2}" = "O"]?4:5)
exten => s,4,setvar(ORIGCID=OUT OF AREA)
exten => s/8565551212,5,SetCIDName(${ARG1}-Firewalldude)
exten => s/9105551212,5,SetCIDName(${ARG1}-grumpy-sob )
exten => s,5,SetCIDName(${ARG1}-${ORIGCID})I call the macro like:
exten => line2,1,Answer()
exten => line2,n,SetVar(ORIGCID=${CALLERIDNAME})
exten => line2,n,Macro(CID-mods,DS2,${CALLERIDNAME})
exten => line2,n,goto(DSSmainmenu,s,1)in the incoming call context when the call first comes in, so that if they dial straight to an extension, it has prepended an identifier (DS2 in this case) to their name which lets us know which PSTN line they've called in on. Then, when they reach a point in the menu of being placed on hold awaiting a pickup, I call the macro again with:
exten => s,1,Macro(CID-mods,DSEC,${ORIGCID})(just before I call dial()) which then replaces the 'DS2' with 'DSEC' (if they selected 'security' from the menu). 90% of the CID-mods macro is actually logic changing to custom CID names for predetermined callerID numbers, letting me assign CID 'nicknames' to any PSTN phone numbers.
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