Joseph wrote:

We have the same problem with 7960, just randomly it will stop *hearing*
the dtmf tones and you have to hangup and call back.

This problem was fixed in CVS long ago, and current stable releases have the fix as well. When you are running a copy of Asterisk that is 4/5 months old, it's better to update first before reporting a problem, since it may already have been fixed.
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