trixter http://www.0xdecafbad.com wrote:
I am curious though about a companies competence when they have aThose were my exact thoughts. Had I received a warning, I might have been able to do something about it.. like set call forwarding to go to my cell phone until they worked out their kinks. Unprofessional in my view.
production system and it takes a week of multiple outages to chnage
something. You would think any professional company would have a test
and development network seperate from the production one where they can
*anounce* and schedule downtime for infrastructure changes.
A response to their email, even an auto responder noting an outage in some area would keep me from getting so hot under the collar.
All in all though my only complaint with broadvoice is that their techThey do have enough information for most on their web site. The account portal seems put together enough.
support knows very little on average even about broadvoice specific
things, like their rate plans and what is actually included with each
package (ie which exchanges are within which subpackage for a given
country). To bil this information has to exist somewhere, you would
think that on a corporate level they would make this information more
available like vonage does, but I can live without that.
JD _______________________________________________ Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
