Hi Michael, you mean we should focus more on the usability (GUI) than the protocol stuff? Maybe we should put the GUI programmer for a couple of days on the receiptionists place and make sure he will have a lot of stress? :-)
Anyway, also for this usability stuff comments are welcome... CS > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of > The VoIP Connection > Sent: Tuesday, May 03, 2005 3:17 PM > To: 'Asterisk Users Mailing List - Non-Commercial Discussion' > Subject: RE: [Asterisk-Users] A good SIP receptionist phone > > Christian, > > The current snom scheme is great for most applications and > would probably work reasonably well for this user. If you > read the original post, he indicates that he would be happy > with a snom if he could make it work, and I think this is the > main issue with the snom 220 - getting this setup to work can > be a little tricky. We have found in the past that extension > monitoring and multiple registrations don't play well > together, which makes it hard to use for a lot of situations. > This may be fixed now, I'm not sure when we last tested this. > > Receptionists who are used to the usual key system "park and > page" routine can be trained pretty easily to transfer to > extensions if the system is set up right. In my experience, > most of these people are not stupid. Managing and routing an > endless stream of incoming calls is challenging and stressful > even under ideal circumstances. When a system doesn't work > the way it should it can be very frustrating. > > I know this logic is kind of inside-out, but if you think of > a receptionist as a human auto-attendant/IVR and design a > phone that supports this role you will sell a lot of them. A > lot of times the receptionist (i.e. office > manager) is the decision-maker for phone system purchases. > > Michael Crown > Managing Partner > The VoIP Connection > 321.989.6728 ext. 611 > sip:[EMAIL PROTECTED] > > > -----Original Message----- > From: Christian Stredicke [mailto:[EMAIL PROTECTED] > Sent: Tuesday, May 03, 2005 1:53 AM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Cc: Olle E. Johansson > Subject: RE: [Asterisk-Users] A good SIP receptionist phone > > We at snom would love to have a good LED integration with > Asterisk. The current state seems to be a good start, but can > use some improvements. > What would be the best way to push this? Maybe sit together > for a few days and work on the integration (doing some dirty > hacks). Who would be the right person to talk to? Olle? > > CS > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf Of Sean > > Kennedy > > Sent: Monday, May 02, 2005 10:46 PM > > To: [email protected] > > Subject: Re: [Asterisk-Users] A good SIP receptionist phone > > > > Adam Goryachev wrote: > > > > >On Sat, 2005-04-30 at 18:02 -0700, Sean Kennedy wrote: > > > > > > > > > > > >>2) There isn't anything like what you want. I know, I want > > the same > > >>thing. There is no phone out there that will do this with any > > >>protocol that asterisk uses. This is the one major failing of > > >>asterisk ( and voip in general. I smell an oportunity > for a phone > > >>manufacture ), and what keeps it out of a lot of places. > > >> > > >> > > > > > >It's alright, you can come out from under your rock now.... > > > > > >The Polycom IP 600, Cisco 7960, and apparently the SNOM > (some model) > > >phones can all do what he wants. ie, have multiple lines > > with blinking > > >red lights when a call arrives on that line. > > > > > >The polycom ip600 and cisco 7960 both have 6 lines available. > > > > > >Regards, > > >Adam > > > > > Ok, this is the first I've heard about it. Will the lights > show call > > status? As in, if the call is put on hold on one of those other > > extensions, it will flash? Or go green ( or another color ) when a > > call is connected on another extension? > > > > Basically a mimic of the partner ACS systems? > > > > To my knowledge, there is no such thing. Am I wrong? > > > > Sean > > _______________________________________________ > > Asterisk-Users mailing list > > [email protected] > > http://lists.digium.com/mailman/listinfo/asterisk-users > > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > > > > > > > > > _______________________________________________ > Asterisk-Users mailing list > [email protected] > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > > _______________________________________________ Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
