Is there a way to have an agent choose whether they want to press # to accept a call on an individual basis when they log in? Also, the faq mentions that you can play an optional message to the agent before they press '#', how is this performed? The queue message seems to play AFTER they press the '#'.
Thanks, Jon. _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users