The fact of the matter is that LiveVoIP has no customer service. They don't care about small users or asterisk users.
The few times I've had issues, I've sent off an email and gotten a response within 2 hours. This includes 3am on a Saturday night on a long weekend. The responses may be a bit short and blunt, but they've gotten the job done and quickly.
That's much better than I can say for Link2Voip. They activated a DID for me 2 weeks ago and it has yet to work. I've sent multiple emails to them and not so much as a peep in response. No phone number or physical address on their website, only an email address. If I don't hear from them by the end of this week I'm calling my credit card company to cancel the charge - I'm not going to pay for a service they won't provide and won't fix and won't even contact me about...
I'll stick with LiveVoip, any day....
Paul
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