> Could you please give us some more detail as to what you did, in terms of 
> configuring the hint, and specifically what changes in the behavior of the 
> running server-phone interaction as a result?


You need to set the hint for the phone when the phone is being dialed like 
this:

exten => 201,hint,SIP/201
exten => 201,1,macro(dial-sip,201)

It's important that you write the full name of the phone "SIP/201" as you 
can't use substitutions like this SIP/${EXTEN} - it took me a long time to 
figure that out.

Thorben




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