When broadvoice first started screwing up in DECEMBER, I put a charge-back through with Amex, without a single hitch. BV never complained, they just cancelled my service and I got the cash back from Amex. Don't ever forgot, if you're paying for services by Credit Card, you generally have better leverage.
> -----Original Message----- > From: Paul [mailto:[EMAIL PROTECTED] > Sent: Monday, May 09, 2005 10:39 AM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [Asterisk-Users] RE: Asterisk at home with Broadvoice? > > > This is too funny. I have 2 different visa check card numbers > connected > to the company bank account. Only one is used for any online > purchasing. > I do this so that in the event of unauthorized or fraudulent > transactions, I only have to cancel one card and still have > one to use > for gasoline and so on. It just so happens that I recently cancelled > that number and was issued a new number. Now I have to update > my payment > information with any vendor that *I CHOOSE TO PAY*. I won't > be giving BV > the new number unless the tone of these posts here changes > radically in > their favor. > > One thing I like about paypal is that they have "subscription > agreements" which I can revoke. I have a dedicated server on one. The > vendor does not have my credit card or checking account > numbers. Anytime > I decide to cancel the service I can login to paypal first and cancel > the agreement. That prevents him from "accidentally" charging me for > another month. Just imagine what would happen to companies like BV if > they accepted paypal. They would be seeing a radical drop in > cash flow > after a week of FUD. > > Tim Connolly wrote: > > >Yeah, Broadvoice sucks, everybody cancel your service so I > can use it! > >I have yet to find another provider with as many free calls from a > >basic rate with no strings attached (Learn from this Vonage!). > > > >-----Original Message----- > >From: [EMAIL PROTECTED] > >[mailto:[EMAIL PROTECTED] On Behalf Of > >Disgruntled Asterisk Luser > >Sent: Sunday, May 08, 2005 9:06 PM > >To: Luki; Asterisk Users Mailing List - Non-Commercial Discussion > >Subject: Re: [Asterisk-Users] RE: Asterisk at home with Broadvoice? > > > >Don't worry about these subtle details. Broadvoice has been off the > >air for > > > >almost a solid week, with no real explanation as to what the problem > >is. > > > >On the voxilla.com board, there have been a lot of > inferences, but no > >real solid information as to what the problem actually is. > > > >But I really wonder about the survivability of a telephony service > >business > >which is unusable for days on end, and with no explanation > of what the > >problem > >is. > > > > > >On Sun, 8 May 2005, Luki wrote: > > > > > > > >>>2 hour call does not appear to be 'normal residential use' > >>> > >>> > >>That is insane. Clue: teenagers. They can spend hours on > the phone and > >>that certainly is NOT business use. > >> > >> > >> > >>>I am about to cancel my service and demand that ... > >>>they waive the cancelation fee > >>> > >>> > >>I do not think there is a cancellation fee; I had someone > cancel about > >>a month ago because their DSL connection quality was > useless for VOIP > >>(and this certainly was not Broadvoice's fault) and no fee was > >>charged. Beware, if you cancel 3 days into your new billing cycle, > >>they close your account right away, even if you just paid for a > >>complete month 3 days ago. > >> > >> > >> > > _______________________________________________ > Asterisk-Users mailing list > [email protected] > http://lists.digium.com/mailman/listinfo/aster> isk-users > To > UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
