Re: [Asterisk-Users] livevoip

Wed, 11 May 2005 12:49:05 -0700

I can't disagree with you on the customer service aspects. I have found the new online ticket reporting system a bit better but I often get the feeling that they feel customers are a nuisance. As far as the VoIP service, I haven't had any problems to speak of. I'm still waiting for a DID that I ordered about a month ago.

I'm looking for a provider to transfer my main PSTN number to but I'm afraid to transfer it to someone who will take it and then lose it.

MARK.

VOIP Consultant wrote:

What does this mean? Your account is not working? I made all my LD calls
with livevoip today.



 Yes, my account and that of 16 other users just went down for over 3 days.
And what I really resent most of it is the fact that I begged them
repeatedly by email to transfer me to another node.  They didn't care.  I
looked bad to my customers, one of them, a new one withdrew, another one
took it as an excuse not to pay his due balance.  My 2 backup LDs did not
responded well because they were SIP based and I had not tested that on my *
box....  in short, I went through unnecessary hell over the weekend, just
because you know who did not have the decency to accomodate me.   To this
day they still do not return my calls.

CS




-----Original Message-----
From: Tom [mailto:[EMAIL PROTECTED]
Sent: Tuesday, May 10, 2005 6:28 PM
To: [EMAIL PROTECTED]; Asterisk Users Mailing List -
Non-Commercial Discussion
Subject: RE: [Asterisk-Users] livevoip


At 11:49 PM 5/9/2005, you wrote:



They have been down for 3 days now.



What does this mean?  Your account is not working?  I made all my LD calls
with livevoip today.

Tom



Althought I prize their concept,
perhaps I am wrong in thinking they are close to the only option.  Will
anyone know of another carrier that can provide me with (for about 500,000
minsxmonth so far):

      1. on the fly dids for $1
      2. IAX
      3. on the fly 800 setup
      4. Level(3) --  Level(3)   --  Level(3), I can't stress enough how
important a consistent carrier is
      5. all incoming/outgoind on the 1.2 range
      6. Excellent international long dist rates and quality

 Thanks


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Kellner,
Peter
Sent: Monday, May 09, 2005 6:18 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] livevoip


Yes.  I have never had any downtime that I know of but the quality is
consistently below average.  Because they are iax, it is easy to set up.
If you are interested, I'd buy there minimum ($30 I think) and test it
out and see what you think.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of JD Austin
Sent: Monday, May 09, 2005 5:48 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [Asterisk-Users] livevoip

Anyone use livevoip?
opinions?

--
JD Austin
Twin Geckos Technology Services LLC
email: [EMAIL PROTECTED]
http://www.twingeckos.com
phone/fax: 480.422.1250





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