I am having major problems with the first run of Snom 360s that rolled out last month. I am working with the US vendor and they in turn are working with Snom but I wanted to see of anyone else was using these or having issues with them.
Issues: Speakerphone/Hands Free volume spikes up and down during a call. You have to manually set the volume during every call. This makes it totally unusable. The sound will cut out completely at the beginning of a call sporadically. Call comes through speaker phone after you pick up handset and then cuts to handset a couple of seconds later There is a mnaufacturing defect where the display cable is disconnected so you get what appears to be DOA desk sets. You can pop the case and reconnect the cable or send them back.(This is known and workaround from Snom) Have to press the retrieve message button twice pretty regularly to get it to dial vociemail (*97) in asterisk Major problem with calls being dropped when you place callers on hold after you set the busydetect=yes and busycount option in zapata.conf (If I don't set these then my lines get used up and a soft hangup or reload has to be executed). I found a workaround (set the disconnect on hook for hold option to off in Advanced Settings) but then you manually have to kill all of you calls once they are completed. Anyone else running into these types of issues? I am so frustrated with these damn phones (should have paid closer attention to when they were manufactured so I wouldn't be a beta tester) Colin _______________________________________________ Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
