http://www.broadvoice.com/president_msg.html?tabId=1 Letter from David Epstein re outages
http://voxilla.com/modules.php?op=modload&name=News&file=article&sid=163&ez=2 story about the article (which includes a reprint of the letter). I would like to draw attention to one thing about Epsteins letter: On Thursday May 6th at 9 am a 12-month long dispute with a telecom carrier partner came to a head, when that carrier unilaterally broke off negotiations and interrupted some of our outbound calling services and all of the inbound calling services of over 7,000 BroadVoice customers. Even though BroadVoice has received bills from the carrier that inflated charges due by over 44% and, in some cases, reflected rates that are 13 times the contracted rate, BroadVoice has paid 100% of the undisputed charges. The heart of the dispute involves the appropriate classification of our users calls. BroadVoice believes these calls originate from the Internet which is global in nature. We further believe that the proper resolution of this open issue has significant implications for all VoIP service providers and end users. They paid 100% of the *UNDISPUTED* charges but nothing is said about the disputed ones. Typo or intentional? It also sounds to me like its an access charge issue, but I may be reading too much into this. At the very least we have *something* now regarding this issue. -- Trixter http://www.0xdecafbad.com UK +44 870 340 4605 Germany +49 801 777 555 3402 US +1 360 207 0479 or +1 516 687 5200 FreeWorldDialup: 635378
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