Hi all,

We've got a problem where a bunch of SNOM 190 phones that we have just installed
are giving us problems with DTMF tones.

Users of all phones reported that when they access voicemail the VM app is not
recognising DTMF tones.  One clever user figured out that they DO work if you
hold the key down for a certain amount of time, but getting it right is very
difficult.

Have a feeling that there is something that we have misconfigured, but can't
figure it out.

Any help appreciated.

Cheers,
Damian.


FFF Managed Technology Ltd.
60 Cook St
P.O. 6368 Wellesley St
Auckland
t +64 9 356 2911
f +64 9 358 9070
m +64 21 415 297
w www.fff.co.nz


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