I need to track the
final leg of a queue'd call from a ZAP channel to
SIP channel through a call queue.
What I currently
have setup is a queue that internal SIP traffic can call into and then receive
on the far end. Since the ${EXTEN} is pre-determined based on the calling party,
I can do a DBget within the dial plan to extract the IP from their
registration.
When external calls
come into the * box, the call gets routed to the same queue but I can not figure
out how to determine the SIP extension the call eventually ended up at. In the
CLI, I see an 'agent_call' directive and the call is sent to the appropriate SIP
extension. But how, within the dialplan, can I retrieve that SIP
call?
Also, once I route a
call into the queue, the dialplan no longer appears to have control of the call.
I can not find the config on how to control the call in
queue.
Thank
you.
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