I have a queue set
up where SIP extensions and ZAP channels dump into. On the SIP calls, I can
force the caller ID since I know the calling party and the called party. The SIP
calls do not necessarily go through the queue, but are directly dialed between
users.
The ZAP is a little
more difficult since within the queue I do not know which SIP user is going to
receive the call from the group.
The main thing I
need to figure out is how to grab the IP address of the SIP user that receives
the call so I can send caller ID via a tcp/ip call, basically a screen pop.
Between SIP users I
can do a DBget from the SIP portion of the database. But how do I determine, via
the dialplan, where the call ends up? Also, once I submit a call to the queue
from the dialplan, I seem to loose control of the call within the dialplan. Is
this by design?
Thank you in
advance.
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