I have about 5 agents in my call center. I want them to login using agentcallbacklogin. The reason being is that I don't get so many inbound calls. We mostly make outbound calls. Therefore, during the times where we don't get calls, I want my agents to manually dial out. When calls come in, they will be distributed to the agents in a ringall strategy.
I'm able to login as an agent. Agentcallbacklogin prompts me for the extension to reach me back at. I enter it and everything works fine. Now, at the end of their shift, I want the agents to log out.
Question is: how do they log out? I haven't been able to find a Logout command for the dial plan. Did I miss something?
Thanks Waldo _______________________________________________ Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
