mr. barker wrote:
I tried calling their toll free number and toll number last week in the morning and afternoon and was handed a recording saying this number is no longer in service. The web site was up but there was no message on the site as to why the phone numbers were not working.Maybe the tollfree provider was responsible for the outage and maybe it only affected service from Canada.
I just called the number now and it is working.
Being around the internet for a quite a long time this gives me an uneasy feeling. I have seen company’s start to go under and pull the plug when they get into financial trouble(not being able to pay the bills) and run with the customers money. I have had this happen to me on 2 occasions. Just the woes of doing business on the net.
Being in Canada it makes it very difficult to find companies that will ship COD from the US. If I was to order I would only order COD from now on from VoipSupply.
I have ordered product from VoipSupply and received the product. I will not be ordering more product do to this outage of the phones with no explanation.
Just my 2cents.
They accept credit cards and paypal. I believe you would have some recourse if they ran with your money.
I quit shipping anything COD to anywhere a few years ago. If the customer refuses delivery the vendor loses money. When UPS instituted a policy of not handling cash payment for COD, I quit for good.
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