Wilson,
I figured it out. The wiki says that you should use "inband" DTMFmode for Polycom phones and this was what I was using when I used a previous AAH version and a previous phone firmware and things were good.
However, in banging on all the options I tried switching this to rfc2833 and the menu's started working. I'll add a comment to that wiki page.
Thanks again for the response... looking at the codecs was the start of the thought process that lead me to the solution.
Don
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