Does anyone know how to change the display format of caller id on the screen of a polycom 300/500/600?

 

 

When I call FROM my ‘shop phone 203’ TO my ‘office phone 201’, a Polycom 500, it only says ‘Shop’ as the calling party.  More specifically, the two lines look like this:

 

Incoming call from:

Shop

 

I’m looking for a way to make it use both lines for caller id, thus read:

 

Shop

203

 

..instead.  Now that I have a working Name/Number caller ID script, I want to see the number of the caller as well as the name, but so far it just says the name!  I can go into the ‘received calls’ log and look at the info screen to see the number, but that doesn’t sound very practical.  

 

Any help would be greatly appreciated.

 

Chris Coulthurst

[EMAIL PROTECTED]

 

 

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