Preston Garrison direct: 877-748-4142 fax: 310-774-3901 cell: 623-748-4140
-----Original Message-----
From: [EMAIL PROTECTED]
To: Asterisk Users Mailing List - Non-Commercial Discussion <[email protected]>
Sent: Fri, 20 May 2005 13:53:11 -0500
Subject: Re: [Asterisk-Users] How to get in touch with sixTel?
On 5/20/2005, "Bryan Field-Elliot" <[EMAIL PROTECTED]> wrote:
If anybody here is a sixTel customer, can you share any tips & tricks for getting in touch with anybody there? They are absurdly hard to get a hold of, particularly when you have a technical issue needing to be resolved. If anyone has any phone numbers other than their main 800 line, I'd sure appreciate it.
Thank you, Bryan
I'm in the same boat... I think we all are. People are there - they just don't WANT to talk to anyone. The beginning of this month the IVR changed - SOMEONE had to do that.
The numbers I have are 800-987-9891 and 303-785-5014 and from the inetmedia llc web page I got 866-452-8930 and I thought once I heard the same IVR from all three but according to Google 866-452-8930 goes to some herbal-life place. LOL Could be! It didn't sound the same to me today.
And then today - I saw my calls to them actually being charged against my sixtel account balance - something I hadn't seen before - so SOMEONE had to fix that.
But from digging around the Internet I did find out they only started last August and it looks like a one-man-show so he may have been sick or in an accident since the end of last month (when I did get a trouble ticket resolved). Gee - that was about Noon on a Friday too! Hmmmmm...
I am ready to contact the Denver BBB and Colorado State - I did find 'them' listed on the State business files. So I have 'their' addresses of record - I will wait and see if they bill me for another month for DID or Toll Free (both still 'Pending') and if they do - they get registered letters - and a call to the State and I'll pull the last payment back on the credit card just to pay for the letters.
But their outbound sure works good for me...
Brett _______________________________________________ Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
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