>From: Ryan Stark <[EMAIL PROTECTED]> >Subject: [Asterisk-Users] Calling on all Polycom Experts >To: [email protected] >Message-ID: <[EMAIL PROTECTED]> >Content-Type: text/plain; charset=ISO-8859-1 > >Hey all, I'll give my reseller a call for support in the morning, but I usually have >better/faster luck on the list. I've got a SoundPoint IP500 that I upgraded to >BootROM 2.6.2 and SIP image 1.5.2 on someone elses advice, I forgot to change out >the old config for the new when I loaded the image up (I guess the config changed >a bunch between 1.5.2 and 1.3.1) I was prompted with an error message: There was >an error proccessing the config file, Error of type 0x4020. Then I used the >config file that came with the new release to write a new config for that phone, >rebooted, same error. I did the 468* reset and it did the same thing again. >Any ideas on what that error is and how I fix it? >(Polycom logs quoted bellow sig.) > >Thanks, >-Ryan
I wouldn't call myself an expert, but I don't see in the logs where the phone successfully requested the config files. We had the same problem when upgrading. It had to do with our FTP server's firewall. They changed the way the FTP stuff is done when requesting the phone's cfg file. Hope that helps get you on the right track. I didn't discover what the root problem was until I moved the FTP files to an un-firewalled box all together to see if the FTP server itself was whack. _______________________________________________ Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
