Hi Everyone,

I’m using Asterisk, actually [EMAIL PROTECTED] 1.1 with all Grandstream 102 phones. NAT is not an issue as all including the server have public IP’s

The problem is that the phones keep losing registration with the server. I have not timed this exactly to see if they drop off with exactly the same frequency.

The SIP TRUNK connection to my provider SIPGATE does not lose registration, and neither does a Grandstream 2000 connecting in as an external extension on a public IP on a different network; lose registration.

The problem is that I am not always on site where the server is located so have to keep rebooting the phones remotely so it does not affect the users. They panic when asked to do anything remotely technical even like unplugging the phone and re-plugging it to reboot, …… lol

Is there anything that you could recommend I do to stop the phones from losing registration with the server?

 

Cheers

Mark

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