Dear All, I'm running version 0.7.1 of Asterisk server for our global help desk.
We have put together a comprehensive reporting package for static's from the CDR. I'm not able to calculate the time a call is in the queue before it goes to an agent? I would appreciate help with working this out. Warm Regards and Thanks Shad Mortazavi ------------------------------------------------------ Nexus Global Technical Manager n|m Nexus Management Inc _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users