I am new to the list and have joined since I wish to experiment with IVR and
hope Asterisk is a good way to do so. Other features of Asterisk will be handy
to have also. As well as learn something about VoIP.
Anyway, I would like to create an IVR system that:
- allows the caller to identify themselves (id/pin)
- accesses an SQL Server DB,
- allows them to hear the account status
- allows them to hear their current bookings
- allows them to book new trips (perhaps by talking to an operator)
- allows them to cancel trips (perhaps by talking to an operator)
- optionally call them prior to an upcoming trip
The overview IVR documentation for Asterisk is sketchy, so I need to ask does
this seem like a reasonable thing to do with Asterisk?
If so:
I will be using analogue phones.
I would like to know a good card to buy and where I can buy it. From what
Iittle I have been told the Sangoma cards are a better bet for analogue
quaility.
Can someone recommend a card model to purchase, give me a rouch guess as to the
cost, and suggest a place to get one? (I live in the south-east end of the old
city of Toronto but can drive anywhere in the GTA if need be.)
Any recommendations on the linux distro to use? I've downloaded a Asterisk live
cd iso but haven't burnt it yet. Likely I'll script in perl since I am familiar
with it (unless there are compelling reasons to use something else).
Thanks in advance,
Dave
P.S.
Are there any install workshops coming up?
Is it possible to access Bell's 10-4 network through Asterisk?
