I've had 0 length voicemail many times, but only when people are leaving me messages at that time and if I come back once the message is done being left, it's fine, if I delete it while it's being recorded, it's lost forever. Maybe a channel is getting stuck? The MWI lights up as soon as the message starts recording but the message plays back as blank until the recording is complete. (I just wait for the email notifcation to be delivered before I check it.)
My 2 cents. - Ian On 5/9/06, John Lange <[EMAIL PROTECTED]> wrote:
Dave, this sounds frighteningly similar to a problem that one of our clients is complaining about. Seems that every so often they get a "phantom" voicemail. When they check their messages there is nothing there. However, there is some differences; they've learned that if they just hangup and leave it the message will magically appear later, sometimes the next day. Also, pressing "5" to hear the message over again sometimes causes the message to appear. Sometimes you have to do it six or seven times. Ask them to try that and see if you have similar results. Likely our problems are not related but it would be interesting if they were. It may be an elusive bug. Very strange. -- John Lange OpenIT ltd. www.Open-IT.ca (204) 885 0872 VoIP, Web services, Linux Consulting, Server Co-Location On Tue, 2006-05-09 at 14:51 -0400, Dave Donovan wrote: > Hi folks, > > I've got a weird problem. Every day or so, users will tell me that > they can't receive voicemail from outside the system. When I look in > their voicemail INBOX directory, I see files but they have a small > token size like 44 bytes. The envelope information is there for the > message and they can listen to that but there is no audio for the > message at all. > > Internal users can leave messages without problem. I'm leaning > towards a codec problem but everyone can receive calls just fine the > whole time. Besides, external callers can hear the VM prompts so it's > not like the audio stream isn't being setup at all. It's hard to > understand how it could be a firewall issue since it will run just > fine for a day or so then flake out. > > Doing a 'restart now' from the CLI solves the problem for a day or so > when the problem reoccurs. > > I'm running Asterisk at Home 2.7 on this system. I've got > Disallow=all and Allow=ulaw&alaw in my sip.conf general section. The > external provider is Atlasvoice and I've checked with Bjorn and his > codec settings are g.729,ulaw, alaw in that order so we shouldn't be > having a problem negotiating ulaw. > > I'm prepared to do more digging but I just thought I'd post to see if > anyone had run into this problem before. Googling refers to codec > settings and not to intermittent problems like mine. > > Any assistance is appreciated. > > -- > David Donovan > Consultant > Fulcrum Solutions --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
