I have several IVR's set up on a box with multiple extensions, the usual "Thank
you for calling company XYZ, if you know the extension of the person you want
to reach please dial it now, if not press 1 for person A, 2 for person B" and
so one, my question, how do I extend the time out on the single digit? All my
extension start with 2 so if the caller presses 202 for example it goes to
whoever is #2 in the menu. The only other thing I could do would be to leave 2
out of the single digit menu, but to me that just doesn't feel right. Thanks,
Mark.
Dialplan
include => grove-internal
exten => s,1,SetCIDName(Grove: ${CALLERIDNAME})
exten => s,2,Dial(${Reception},20,tT)
;exten => s,2,Noop(${Reception})
exten => s,3,Background(grove-hello)
exten => s,4,ResponseTimeout(10)
exten => s,5,Background(grove-options)
exten => t,1,Playback(goodbye)
exten => t,2,Hangup
exten => i,1,Playback(im-sorry)
exten => i,2,wait(2)
exten => i,3,Goto(s,5)
exten => 0,1,Macro(irm_internal|200|SIP/200)
exten => 1,1,Macro(irm_internal|202|SIP/202)
exten => 2,1,Macro(irm_internal|208|SIP/208)
exten => 3,1,Macro(irm_internal|205|SIP/205)
exten => 4,1,Macro(irm_internal|200|SIP/200)
exten => 5,1,Macro(irm_internal|206|SIP/206)
exten => 6,1,Macro(irm_internal|209|SIP/209)
exten => 7,1,Macro(irm_internal|200|SIP/200)
Macro
[macro-irm_internal]
exten => s,1,Dial(${ARG2}|30)
exten => s,2,VoiceMail(u${ARG1})
exten => s,3,Dial(${Reception},20,tT)
exten => s,4,Hangup
exten => s,102,VoiceMail(b${ARG1})
exten => s,103,Dial(${Reception},20,tT)
exten => s,104,Hangup
exten => a,1,VoicemailMain(${ARG1})
exten => 0,1,Dial(${Reception},20,tT)
exten => 0,2,Hangup
