I solved the problem by switching the port to 5090 and 'qualify=no'.

Seems to be working now. :-)

 

  _____  

From: Scott Ivory [mailto:[EMAIL PROTECTED] 
Sent: Thursday, February 15, 2007 12:21 PM
To: [email protected]
Subject: [on-asterisk] FW: user cannot recieve calls

 

Correction:  The ATA is a HandyTone 486 not a 286.

 

  _____  

From: Scott Ivory [mailto:[EMAIL PROTECTED] 
Sent: Thursday, February 15, 2007 12:08 PM
To: 'TAUG'
Subject: user cannot recieve calls

 

Hello All!

I have a user who cannot receive incoming calls to his Grandstream HT-286
ATA.  The user is in Miami.  When I configured and tested the ATA at my
office in Toronto, I could call outbound and receive inbound calls
successfully.  

He is connecting to a Trixbox server at a co-lo in Toronto.  He can make
outbound calls fine.  

When I check his extension using 'sip show peers' in the CLI it shows as
'unreachable'.

This looks to me like a firewall issue.

Any ideas???

 

Thanks,

Scott

 

 

 

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