Well I spoke to someone at Bell who seemed to know what they are talking
about. The person said that we need to get Centrex line for $49 and then we
can add as many "paths" for forwarding as we want at $17/path. He said that
we'll be able to control forwarding on busy, no answer, and always forward.


On 2/28/07, Andrew Kohlsmith <[EMAIL PROTECTED]> wrote:

On Wednesday 28 February 2007 3:07 pm, Phil Oxrud wrote:
> we want to forward incoming calls coming to our business landline number
to
> a SIP DID that we got. Doing normal forwarding only works with 1 call at
a
> time. Second caller gets a busy signal. Is there a way for Bell to
increase
> the number of "paths" on our business line so that forwarding works with
> more simultanious callers? I've spoken with their tech support but they
are
> not being helpful at all.

Yes, they can increase this by changing a setting relating to your number
in
their switch.  No, they are unlikely to do it.  Some switches have a
number
of forwards allowed, others are set more restrictively.  It's all just a
setting though.

I'd politely ask them to do it and if they refuse, port the number to
Unlimitel, or the SIP provider of your choice and let them know that you
are
doing this precisely because of their arrogance.

-A.

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