I've had slew of problems with my Bell Canada Single Number Reach (SNR)
dropping in the past couple of months. Another outage Monday for
several hours has me wondering if there's a way to
1. Make a call out of my system via a PSTN back to my SNR line, say
every 30 minutes (this I'm sure is easy enough via the call
file...however...)
2. Track the outgoing call and match to an incoming call...if there's no
incoming call...it means my Bell circuit or VoIP provider or ....
something is down...send me an email that the service is down such that
I can reroute my SNR to cellular.
The whole point of this SNR was to give me mobility...though that came
at a cost...Add the Voip off Asterisk and it's a near perfect solution
except when this fails.
>From a network perspective, I've got dual hosted solution now to resolve
network outages and recent tests have shown that works well, albeit the
switch takes about 20 minutes to propagate the dns updates but otherwise
flawless.
It's embarrassing and I'm losing credibility when clients are asking if
I'm still in business as the phone has dropped way to often in the past
few month. Interesting enough all outages to date have been Fridays or
Mondays.
Does anyone else do anything like this. Anyone else using the Bell SNR
service? Suggestions welcome.
Thanks in advance
Dave Bour
Desktop Solution Center
905.381.0077
