I'm not sure if this will be useful to anyone else; but I hit a snag this week when trying to port a phone number from Bell Mobility Prepaid to Unlimitel.
Unlimitel said I needed a copy of my printed invoice, as required by Rogers, who do their porting. Without the invoice, they say Rogers will refuse to do the port. However, my Bell Mobility phone account is/was prepaid, and no matter who I spoke with at Bell's phone-service, they said they would and could not print me a statement of my account. They said that all you should need to port a number is the phone number and account number. End of story, according to them. I was going to call back and camp out in their phone-queues until I found somebody who had authority to print a statement, when I thought to call one of the local Bell stores. This turned out to be the answer. They have the ability to print a "account profile" in person if I give them my phone-number and picture ID. Done, in 30 minutes, and the fax was sent off to Unlimitel this afternoon. Now I just have to wait however long it takes for the number to port- Stephen at Unlimitel says it's an average of 30 days in Roger's hands! Ah well, it's underway at least. And I hope this info eventually helps someone else out as well. -Daniel
