Hoping to brainstorm something:

I have an option off the main attendant that rings several cell phones. I
want to use the queue to ringall, playing music to the caller until someone
answers (or a timeout happens)

Unfortunately, one of the carriers occasionally forwards the call directly
to Voicemail, or presents an "unavailable" message. Dial() considers the
call to have been answered, and bridges the caller there.

Obviously, I don't want the caller connected to this, so what I'd like is a
prompt to the cell users that says "you have a call from the autoattendant,
press any digit to accept this call", and if that digit is not pressed, the
call stays in queue.

chan_agent has a mechanism that allows the agent to press a key to accept
the call, but I don't really want to use chan_agent if I don't have to (it's
still pretty buggy, from what I have heard), and also, I don't want the
remotes to have to log in.

Any thoughts on how this might be done? I have looked at PrivacyManager()
and the p/P options to Dial(), but those seem to expect the caller to record
something first, which is not what is needed here.

Any ideas would be appreciated.

Jim 


--
Jim Van Meggelen
Core Telecom Innovations
[EMAIL PROTECTED]
www.coretel.ca
416-425-6111 x6001
877-CORETEL x6001 (Canada)
IAX2:[EMAIL PROTECTED]/6001
www.oreillynet.com/pub/au/2177

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