I tried hints too in same situation..didn't get it way I wanted. What I do in this case... create extension for each phone for the "shared line", ie, lines 1,2 regular extension, line 3 is "support"...create a queue if you want with it too... but for that extension, in the voicemail folder, create one real folder, then link one for each of the shared extensions. The mwi then lights for everyone if there's a support mailbox message. They can each assign their own passowrd to pick it up too.
the command to link.... ln -s xxxreal xxxextension where xxxreal is the actual real mailbox. and xxxextension is the one on each users phone. tedious, yep....a rough hack but it works. D. Dave Bour Desktop Solution Center 905.381.0077 X501 [EMAIL PROTECTED] For people who just want IT to work Business http://www.desktopsolutioncenter.ca Personal http://www.davebour.com > -----Original Message----- > From: Drew Gibson [mailto:[EMAIL PROTECTED] > Sent: Thursday, January 31, 2008 12:52 PM > To: TAUG Asterisk Mailing List > Subject: [on-asterisk] VM Notification on Aastra phones > > I have a requirement for multiple phones to monitor new messages in a > shared mailbox. > > Each user has their own personal mailbox which will light the main > message light but I need to have the shared mailbox flash one of the > BLF's on an Aastra 9133i or softkey on the 480i. > > In the past I tried setting up a separate line complete with Asterisk > account but I remember Asterisk got confused over callerid. > > Is there a method using "hints"? I must confess that I have never been > able to get my head around hints, perhaps I have yet to find a good > explanation of what they are and how to use them. > > Has anyone made this happen and can point me in the right direction? > > regards, > > Drew > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
