The phones are all on the one shared network. This doesn't sound like a
thruput problem at all. I know what that one sounds like from
transferring an ISO while my wife was trying to talk on the phone. I'm
thinking maybe a frequency shift problem in the PRI channel but I was
wondering if anyone ran into something like this before. The PRI is the
only thing that's really different about this installation AFAIK. If
there's nothing obvious to check, I will keep looking.
The 800 number problem was resolved it the Trixbox forums. It seems
they were not putting the full CID on the outgoing trunks (area code was
missing). Apparently that is required on the PRI lines somehow. Which
is probably why I've never run into the problem before.
Thanks,
Peter M.
Drew Gibson wrote:
Hi Peter,
1. Is the network shared at any point with the computer or data
network? eg computer plugged into the phone or all plugged into same
switch.
2. Is it only 800 numbers? What about others, internal, local, long
distance? Are the 800 numbers handled differently in the dialplan?
regards,
Drew
Peter MacFarlane wrote:
Hi all:
Time to turn to the Pros it seems. I haven't posted in a while so I
was wondering if you could point me in the right direction for couple
of problems. This is a server that was installed after I was laid
off so I really had no input into its configuration. Things just
moved along with a new Dell server and Sangoma TDM card. At least
they took my advice on the echo cancellation. For the most part
things are working fine (Trixbox). I'm lacking on details right now
but these are the things that are happening:
1. You can be talking to one of the operators and all of a sudden
their voice distorts for a few seconds, kind of like listening to a
siteband signal on HAM radio or short wave. Its there, but the
frequency is shifted higher and its undiscernable. And then it
clears up. They don't hear this at all so its outgoing only.
2. They can't dial 800 numbers. The digits are never right I am
told. Is this a matter of playing with the RFC and Inband settings
in sip.conf?
Any input would be appreciated. Let me know if you need more
details. I wish I had more time to work on * servers. They are
sooooo cool. After that analog DID line conversion project I
completed, the server was abandoned because too many people were
mistaking the card generated ring tone for a fax machine and hanging
up before the call got into the queue. How's that for stupid?
People just can't handle change I guess. The ring from the old
TASCOM PBX was just as freaky.
Peter MacFarlane
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